Digita­li­sa­tion

Workflows that partly reach a high degree of comple­xity are day-to-day business in every company. But for the efficacy of modern IT soluti­ons, these proces­ses would be scarcely or partly not manageable at all. Workflow manage­ment systems take over the control of such processes.

For selec­tion and use of poten­tial systems, you as the user are faced with the predi­ca­ment that the company’s inter­nal proces­ses need to be restruc­tu­red someti­mes comple­tely and capital-inten­­si­­vely in order to meet the requi­re­ments of standard software.

However, our workflow manage­ment system pecFLOW will strike a balance with your requi­re­ments and offer you a maximum possi­ble degree of automa­tion with maximum indivi­dua­lity at minimal invest­ment so that you are able to model your proces­ses with a future-proof and effici­ent strategy.

By deploy­ing our techno­lo­gies of agile software develo­p­ment, we will make sure that your requi­re­ments are met promptly, robustly and relia­bly in order to sustain­ably streng­then the perfor­mance of your company in a compe­ti­tive environment.

pecFLOW IN YOUR COMPANY

Thanks to its features to adapt to your inter­nal workflows, pecFLOW has capabi­li­ties to display your company’s struc­ture in detail, regar­ding its organi­sa­tio­nal struc­tures such as depart­ments, workgroups and employees. An optimi­sed view of indivi­dual work proces­ses is presen­ted by diffe­rent perspec­ti­ves to each parti­ci­pant. Thus, persons respon­si­ble have a compre­hen­sive overview of the tasks proces­sed by them. Team leaders, on the other hand, oversee outstan­ding issues of their working group.

A sophisti­ca­ted autho­ri­sa­tion and role concept integra­ted into pecFLOW allows each parti­ci­pant to use those functions that corre­spond to his/her field of work. Of course, pecFLOW takes into account legal regula­ti­ons such as GDPR or, offers you the possi­bi­lity to carry out the rights and role alloca­tion in tamper-proof security in tune with the two-person rule.

WORKING WITH pecFLOW

A worklist, which can be employee‑, depar­t­­ment- or company-related accor­ding to the access autho­ri­sa­tion, provi­des a fast and compre­hen­sive overview of open, defer­red and comple­ted tasks. As digital filing inclu­ding all proces­ses, incoming orders or requests, the worklist can also be used for distri­bu­ting such tasks to indivi­dual employees or workgroups. It becomes, there­fore, the central switching point in the entire workflow.

You can handle indivi­dual proces­ses and tasks using clear masks. In addition, pecFLOW provi­des you with homoge­neous access to all relevant documents indepen­dent of the type and its locali­sa­tion in the company or the inter­net. Tedious searching in the file explo­rer will become thus a thing of the past.

pecFLOW workflow manage­ment system users do not need a separate instal­la­tion of client software. pecFLOW is web-based and can there­fore be used in any known inter­net browser. Thanks to its modern layout, pecFLOW allows you ergono­mic working at all known termi­nal devices such as PC, smart­phone, tablet or other systems.

CONTROL OF YOUR WORK PROCESSES

You can monitor and control workflows with pecFLOW. An integra­ted memory and escala­tion manage­ment ensures that tasks cannot be pushed aside, and planned appoint­ments can be kept. If there is a threat of delay, pecFLOW can cycli­cally inform all those invol­ved via email among other things. A traffic light system indica­tes possi­ble escala­ti­ons well in advance.

The routine concept that controls all workflows intern­ally ensures that tasks are forwarded from proces­sor to proces­sor or to other workgroups. Certainly, pecFLOW provi­des you with the option to inter­vene in single proces­ses individually.

The basis for our pecFLOW workflow manage­ment system is an intern­ally develo­ped workflow engine. It includes genera­li­sed compon­ents that are usually needed in any workflow project and thus can be used univer­sally. Based on this, we develop company-speci­­fic modules to model your inter­nal business proces­ses. The positive results of these proces­ses for you are the reduced costs while enhan­cing quality and flexi­bi­lity at the same time.

DATA AND DOCUMENTS

Data and documents are the focal point of all workflows. pecFLOW offers you the possi­bi­lity to store data in database systems accor­ding to your prefe­rence, such as Oracle, Db2 or Micro­soft SQL Server. pecFLOW also includes indepen­dent database solutions.

The document manager supports pecFLOW in a number of ways. You usually receive documents via diffe­rent paths such as email, fax, from custo­mer requests via web form or by post. The digiti­sing inter­face integra­ted into pecFLOW prepa­res the incoming data in such a way that they are stored in the worklist in homoge­nous form. Thus, manual, time-consum­ing and error-prone monito­ring of email accounts or fax machi­nes are comple­tely dispen­sed with.

pecFLOW also compre­hen­si­vely supports you in the field of document creation. Automa­ted genera­tion of PDF documents as well as document creation in the standard office formats are maste­red by pecFLOW.

INTEGRA­TION INTO YOUR IT INFRASTRUCTURE

Beyond its enorm­ous scope of perfor­mance, pecFLOW has the capabi­lity to integrate into your company-inter­nal IT landscape in multi­ple ways. You can add inter­faces to your existing systems very effici­ently. Speci­fi­cally, for pecFLOW, we have develo­ped tools for inter­face genera­tion that support all modern commu­ni­ca­tion techno­lo­gies such as REST or SOAP proto­cols. The bidirec­tional data exchange between pecFLOW and other appli­ca­ti­ons in your company can thus be carried out very conve­ni­ently, for example, for invoi­cing, for mail or fax dispatches or for tamper-proof long-time archi­ving of your documents.

Of course, also supported are pure database inter­faces as well as data trans­fer with the possi­bi­li­ties of file commu­ni­ca­tion or also any data trans­fer between pecFLOW and proprie­tary systems without standar­di­sed interfaces.

STATIS­TICS AND ANALYSES

Statis­tics are an essen­tial basis for further optimi­sa­tion of workflows in your company in order to increase effec­ti­ve­ness or for strate­gic company planning, and pecFLOW also compre­hen­si­vely supports you in this field. The analy­sis of your data files, which, of course, are only acces­si­ble to those respon­si­ble with due autho­ri­sa­tion, provi­des you with detailed infor­ma­tion on diffe­rent key figures. In this regard, it is irrele­vant whether you expect that the results are prepared in graphi­cal or tabular form. pecFLOW offers you these options and, in addition, variants to export all results in known office formats or as PDF document.

pecFLOW FOR YOUR CUSTOMERS

Do you receive requests, appli­ca­ti­ons or messa­ges from your custo­mers and want to edit and manage them in your manage­ment workflow system, too? No problem. pecFLOW provi­des the suita­ble variants also in this field. Soluti­ons in the web environ­ment offer here the greatest poten­tial for infor­ma­tion exchange between you and your customer.

Web forms and masks for company-inter­nal working can thus also be provi­ded in analog­ous form for your custo­mers all over the world. The pecFLOW integra­ted security concept ensures a strict separa­tion between the customer’s inter­net and your company-inter­nal intra­net platform. In addition, the legal requi­re­ments of data protec­tion are taken into account.

To reach custo­mers all over the world, pecFLOW has the possi­bi­li­ties to commu­ni­cate all infor­ma­tion in any language.

HOW DO WE SUPPORT YOU?

Just as pecFLOW connects you with your custo­mers, there is also the possi­bi­lity to contact us as the develo­per of pecFLOW. For that purpose, pecFLOW uses an integra­ted ticket system by which you can forward messa­ges, propo­sals and recom­men­da­ti­ons to us for further develo­p­ment or adaption. We assure you a rapid and prompt proces­sing of your concerns.